GENERAL SALES CONDITIONS

The customer accepts the following conditions of this contract through the payment of the services and the products by Isabella Tabacchi Photography.

Purpose of the present terms and conditions

These general terms and conditions regulate the contractual relationship between Isabella Tabacchi Photography and people (customers) who buy goods (1 to 1 coaching and photo tours, workshops, photo tours prints and Downloadable Video courses) on this website.

The terms and conditions apply in the current version at the time the contract is concluded. Depending on the customer’s device, this document can be printed out and / or saved.

Isabella Tabacchi Photography can change these terms and conditions at any time, without giving reasons and without prior notice.

Offer and conclusion of contract

The prices in the Isabella Tabacchi Photography website and related platforms like Podia, Teachable, Shopify and others where Isabella Tabacchi sells the products represent an offer within the Italian law.

In the website and related platform like Podia, Teachable, Shopify and others where Isabella Tabacchi sells the products, after entering the customer data and clicking the order button, the customer enters into a binding sales contract with Isabella Tabacchi Photography and accepts the terms and conditions.

Price, due date, payment

The prices in US Dollars listed in the website and related platforms are to be understood as valid prices. The listed prices are inclusive of Italian iva.

Price variations are possible. The price stated at the time of acceptance is decisive.

The purchase price is due immediately upon conclusion of the contract. The shopping cart is paid for immediately. Once the transaction is successful, the customer will be able to download the items they purchased or they will be sent to him immediately by email or, in case of prints by delivery. If the purchase is a service, such as a coaching, the appointment of the coaching will be decided after the payment of the coaching fee.

Isabella Tabacchi Photography reserves the right to change prices at any time without giving reasons.

The following payment methods are available to the customer in my shop:

PayPal

During the ordering process you will be redirected to the PayPal website. Taxes and transation fees may apply. In case of invoice, the customer has to pay the invoice before receiving the product.

Bank transfer

After an agreement of purchase between the seller and the buyer, the buyer will receive the IBAN number and the BIC/SWIFT for the bank transfer.

Credit card/Stripe

The customer will pay with credit card to purchase the item or the service. Transaction fees may apply.

Other payment method, Google pay, Apple Pay

The customer will pay with these method to purchase the item or the service. Transaction fees may apply.

Delivery

The orders are generally available to the customer for download immediately after payment or are produced on working days and then dispatched. Or can be coaching services to be scheduled as an appointment. However, Isabella Tabacchi Photography reserves the right to deliver (and thus download) the ordered products at a later date for various reasons (in particular technical malfunctions of various kinds). Please contact me immediately if the download does not work so that the problem can be fixed as soon as possible.

Isabella Tabacchi Photography is entitled to temporarily or permanently change, interrupt or discontinue the download option at any time.

There is no entitlement to further downloads after the first complete download (re-downloads).

The download link sent is valid for 10 days. After these 10 days, the right to a download lapses.

Delivery of the Video courses sold on Podia and Teachable

The video courses are purchased through Podia and Teachable, platforms that will show the video chapters on the platforms or downloadable from the platforms. 

On Podia there is the possibility to chat with the seller/teacher. The buyer can create an username with password.

Isabella Tabacchi Photography, however, reserves to delete from the platform and block any user/buyer with bad behaviour (for instance contradicting the teachings in a way that the seller considers not respectful) or any fraudolent/suspicious activity against Isabella Tabacchi Photography company and her work.

The video course are not refundable and every request or attempt to claim back the purchase and any damage to Isabella Tabacchi Photography work will be lawsuited according the Italian law.

Delivery of Posters, Framed posters and Canvas:

Posters are fulfilled and delivered from Printful, a print on demand service.

After the order, the posters will be printed and delivered. the fulfillment and delivery take around 7 working days, however it’s approximate.

We can't provide guaranteed delivery dates. Once Isabella Tabacchi Photography and, automatically, Printful receive payment for your order (including delivery fees), we fulfill the order and pass it onto the carrier. This is also the moment where you or your customer legally become the owner of the products.

We deliver to most places in the world. Delivery prices are additional to the Product’s price and may vary depending on delivery location and/or sort of Products, and additional charges may be added to the order for remote or difficult to access locations that require special attention. Flat rate delivery charges are shown on our checkout page; however, we reserve the right to advise you of any additional delivery charges that apply to your specific delivery address.

Some Products are packaged and shipped separately. We cannot guarantee delivery dates and to the extent permitted by law accept no responsibility, apart from advising you of any known delay, for Products that are delivered after the estimated delivery date. Average time for delivery may be shown on the Site. It is only an average estimation, and some delivery can take longer, or alternatively be delivered much faster. All delivery estimates given at the time of placing and confirming order can be subject to change. In any case, we will do our best to contact you and advise you of all changes. We try our best to make Product delivery as simple as possible.

Ownership of the Products will only pass to you/Customer after we receive full payment of all sums due in respect of the Products, including delivery charges and taxes, and deliver the Products to the carrier. 

We make no guarantees with respect to any collaboration we undertake with you, including any collaboration with respect to Services, Products (including new Products) or any integration with a vendor platform.

Delivery of Limited Edition Prints:

Limited Edition Prints will be produced and shipped from Italy with express courier (DHL or Fedex). Shipping is free, but there may be additional customs costs.

2. Copyright in Downloads

The downloads are protected by copyright. The customer receives the simple, non-exclusive, non-transferable and non-sublicensable right to use the offered documents for exclusively personal use in accordance with the copyright law in the manner offered.

The downloads offered are an intellectual creation by Isabella Tabacchi Photography and have an individual character. They are therefore protected by the Italian copyright law in Art. 13.

The customer is allowed to download downloads once. These images are intended for private use. However, the customer is expressly granted the right to use the image material unrestrictedly and in full in private. It is also allowed to publish the images on social networks such as X-ing or LinkedIn and to use them for application dossiers.

If the customer would like to use an image commercially or commercially (for example on a company website or for an advertising campaign), he must inform Isabellandscapes Photography by Isabella Tabacchi in advance. In this case Isabellandscapes Photography by Isabella Tabacchi reserves the right to assert reproduction rights according to current image tariffs.

Isabellandscapes Photography by Isabella Tabacchi undertakes not to publish any image material or to use it for self-promotion without the express written consent of the customer.

Any review or promotion of the video courses and other items, services sold on Isabella Tabacchi Photography website and other platforms has to be approved by Isabella Tabacchi Photography first. 

Disclaimer of Liability

The content in the products for download (samples & templates) was created with great care.

With the purchase the customer accepts the disclaimer.

  1. Sales conditions about online coaching:

  • Isabella Tabacchi Photography doesn’t take any responsibility of refund if the buyer is not satisfied about the product or the service after the payment or if the product is not as the customer expected.

  • The 1 to 1 editing courses are not refundable. If someone purchased the course and then changes mind before the end of the 7 lessons, there is no refund, but it’s just possible to schedule the lessons when you wish according to Isabella Tabacchi’s schedule.

  • Sales conditions about the photo tours

  • The USD 1500 deposit is not refundable and the rest of the photo tour fee is refundable until the final payment, so 2 month before. After that, the tour is not refundable anymore.

  • The service of the photo tour is just about the photography coaching on the spots. We may anticipate the costs of the accommodation as a courtesy to ensure our customers to find the hotel in the same spots and other services to make the schedule smooth and easy. When specified, the tour is in collaboration with a local agency.

  • We are not responsible for clients not respecting rules and local laws in the country of the photo tour.

  • We are not responsible for clients flying during our tours without the right drone licenses and/or flying over 120 m in EASA countries without the Specific category authorization during our classes.

  • Our landscape photography workshops take place in all weather conditions and there is not the warranty for specific weather. We will get the best of all the possible weather conditions and during the workshop you will receive all the possible knowledge to take the best images in all your adventures in nature after our workshop.

  • During night photography classes, there is not the guarantee that the sky will be clear that night during the workshop, but we will do our best to teach you all the techniques of the art of night photography and be always at your disposal for every question also after the workshop.

  • In Lofoten Islands, during the Aurora season, the northern lights may not be visible because of weather and many other reasons. The photo tour in Lofoten Islands won’t be refunded for this reason, even if we always hope to see and capture the northern lights.

  • If the customer has a bad behaviour with the other customers or with the workshop leader (Isabella Tabacchi and/or her colleagues), disputing, contradicting the teachings in a way that the workshop leader considers not respectful, ruining the harmony of the group, the leader (Isabella Tabacchi and/or her colleagues) will be able to exclude the disrespectful customer from the workshop or photo tour and he won’t have a refund.

  • Isabella Tabacchi and the eventual other workshop leaders don’t have any responsibility for eventual accidents that can happen to the customer during the workshop or photo tour. The customer books the workshop at his/her own risk and is responsible for his own accidents and liability insurance.

  • Isabella Tabacchi and the eventual other workshop leaders are not mountain hiking guides, alpine guides, just teachers of landscape photography; so the workshop takes place in the locations described and promoted, everyone of customers will reach the location by their own, at their own risk and Isabella Tabacchi and the eventual other workshop leaders will not be responsible for eventual accidents that can happen on the way to reach the workshop location (hiking trail, road…).

  • The USD 1500 deposit is not refundable and the rest of the photo tour fee is refundable until the final payment, so 2 month before. After that, the tour is not refundable anymore.

  • Our landscape photography workshops take place in all weather conditions and there is not the warranty for specific weather. We will get the best of all the possible weather conditions and during the workshop you will receive all the possible knowledge to take the best images in all your adventures in nature after our workshop.

  • There is not the guarantee that the sky will be clear that night during the workshop, but we will do our best to teach you all the techniques of the art of night photography and be always at your disposal for every question also after the workshop.

  • There won’t be the refund after the final deposit 2 month before the tour for any reason.

  • If the customer has a bad behaviour with the other customers or with the workshop leader (Isabella Tabacchi and/or her colleagues), disputing, contradicting the teachings in a way that the workshop leader considers not respectful, ruining the harmony of the group, the leader (Isabella Tabacchi and/or her colleagues) will be able to exclude the disrespectful customer from the workshop or photo tour and he won’t have a refund.

  • Isabella Tabacchi and the eventual other workshop leaders don’t have any responsibility for eventual accidents that can happen to the customer during the workshop or photo tour. The customer books the workshop at his/her own risk and is responsible for his own accidents and liability insurance.

  • Isabella Tabacchi and the eventual other workshop leaders are not mountain hiking guides, alpine guides, just teachers of landscape photography; so the workshop takes place in the location described and promoted, everyone of customers will reach the location by their own, at their own risk and Isabella Tabacchi and the eventual other workshop leaders will not be responsible for eventual accidents that can happen on the way to reach the workshop location (hiking trail, road…). 

Sincerely,

Isabella Tabacchi

January 2025